An Experienced Car Accident Lawyer

5. Insurance Companies Won’t Treat You Fairly

Insurance companies are set up to make money. They collect your premiums and put them into investments that yield high returns, like stocks. The longer the investment, the better the returns. When you ask them to pay a claim, you’re asking them to sell their investment, which is not something they want to do.

Nearly all major auto insurance companies live and profit by holding onto policyholders’ money. The premiums they collect are less than the number of claims they pay. However, the interest earned on the investments not only makes up the difference between premiums collected and claims paid, but it earns the insurance company a tidy profit.

In my career, I have witnessed the behavior of the claims offices of insurance companies change, clearly dependent on how the economy and markets are doing. If the economy is bad and the stock market is weak, management sends down a notice to the claims office with a loud bullhorn saying, “quit paying claims.”

6. You Eventually Will Need a Car Accident Lawyer

It’s only a matter of time. Before too long, sooner or later, most folks conclude that they need to lawyer up just to get the basic, fair and reasonable solution you and I know they deserve. And it becomes a fight. Why is that? In a word, adjusters. Adjusters are those people who work in the claims office. They are “adjusting” a claim. These are people who wake up in the morning, brush their teeth, comb their hair and go to the office where their job is not to pay you.

They receive raises and promotions based on how well they don’t pay you. So here you are every month, paying your premium to the insurance company, who, without hesitation, accepts it every single time. Yet, the second you try to make a fair and reasonable claim, you receive resistance, accusations and slanderous talk to make you feel like you are an advantageous, sue-happy lunatic.

Of course, most adjusters don’t start this way. Most will be “professional” to you on the first few calls, acting accommodating and almost overly pleasant. But make no mistake: Their effort here is to document their file with everything they need to ensure they pay you as little as possible. And once that task is complete, this individual will have as little to do with you as possible, because they need to move on to the next file/claim.

7. We Follow Christian Principles

Finally, a short note to my Christian brothers and sisters. Christians like me consider Scriptural references to encourage resolution and to discourage suing your brothers or sisters. (See: 1 Corinthians 6:1 – 20 or Matthew 5:25). Read it in context and ask yourself, is State Farm your “brother”? What about Allstate? These are corporate behemoths calling the shots and playing the odds, just like a Las Vegas bookie. Re-review items five and six above and ask if that is what the Scriptures are talking about. It’s not.

My Final Message to You

It’s not all that simple, folks, but it is all true. There’s a lot more, and I am happy to provide additional resources to help you make sense of it.

Thank you,
Jeff Soud